Store Manager – Luxury Optical Store

Bangalore

JOB DESCRIPTION

About the Role:

 

We are seeking an experienced and dynamic Store Manager to lead a Luxury Optical Store in Bangalore. The ideal candidate will have a strong background in retail store management, specifically in the optical or luxury retail industry, with a proven track record of driving sales, managing high-performance teams, and ensuring a premium customer experience. This individual will be responsible for the end-to-end operations of the outlet, aligning with the brand’s commitment to excellence and personalized service.

Key Responsibilities:

• Store Operations Management:

  • Oversee daily store operations and ensure smooth, efficient functioning of all departments.

  • Maintain visual merchandising and store aesthetics in line with brand standards.

  • Ensure adherence to all SOPs, operational processes, and health & safety guidelines.

• Sales & Business Development:

  • Drive store sales and achieve/exceed monthly revenue targets.

  • Analyze sales trends and implement strategies to improve performance.

  • Develop local marketing initiatives and community engagement to boost footfall.

• Team Leadership:

  • Manage, mentor, and motivate the sales team to deliver exceptional customer service.

  • Plan and conduct regular training for team members on product knowledge, customer handling, and operational excellence.

  • Create a positive and goal-driven store culture.

• Customer Experience:

  • Deliver a personalized and luxurious customer journey, from consultation to post-sales follow-up.

  • Handle high-profile clients and customer escalations with professionalism and care.

  • Ensure high levels of customer satisfaction and repeat clientele.

• Inventory & Vendor Management:

  • Monitor stock levels, place orders timely, and manage vendor relationships.

  • Conduct regular audits to prevent shrinkage and maintain accurate inventory.

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Required Qualifications & Experience:

• Educational Background:

  • Degree in Optometry or a Management degree in Sales/Retail Management.

• Experience:

  • Minimum 5 years of experience in Optical Retail, with at least 2+ years in a Store Manager role for a renowned retail or luxury brand.

  • Strong understanding of optical products, lenses, and customer consultation processes.

• Skills & Competencies:

  • Proven leadership and team management abilities.

  • Excellent communication and interpersonal skills.

  • High sense of responsibility and attention to detail.

  • Customer-centric mindset with a flair for luxury retail.

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What We Offer:

 

• Competitive salary with performance-based incentives.

• Opportunity to work with a premium and globally inspired optical brand.

• Growth and development in a dynamic and evolving retail environment.

• Access to exclusive training and development in luxury sales and optical excellence.

 

Apply Now